Privacy Policy

Effective date / Last updated: 2026-11-06

1. Operator and scope

MotFutur (HK) International Trade Limited, RM P62, FLAT C2, 2/F, HUNG TO CENTRE, 94-96 HOW MING STREET, KWUN TONG, HONG KONG, operates balosavomsolution at balosavom.com and acts as the data user under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (PDPO) for the account, workspace and enquiry processing described here. Jurisdiction: Hong Kong SAR. This notice does not imply that the workspace serves advertisements, collects advertising audiences or runs conversion tracking.

2. Information we handle

We handle information provided when registering, updating a profile, saving campaign plans or contacting us: email address, company and optional contact details, country, address, password credentials and message or plan content. Passwords are stored as hashes. A session identifier maintains signed-in access. Requests necessarily transmit technical information such as network address and browser request details to service infrastructure. Do not include sensitive personal information or audience lists in campaign names or enquiries.

3. Purposes and applicable requirements

We collect and use personal data for account administration, the requested workspace service, responding to enquiries, protecting the service and meeting legal obligations. Collection must be fair, necessary and not excessive for these purposes under the PDPO. Account credentials are required to create and use an account, and contact details are needed to answer an enquiry; other details are optional unless marked as required. Personal data will not be used for a new purpose unrelated to the original purpose without prescribed consent, unless permitted by law. Where consent is required, you may withdraw it without affecting earlier lawful processing.

4. Recipients

Information is used for service administration and handling enquiries. If hosting or support providers are engaged, disclosure should be limited to the necessary purpose with appropriate protections. Information may be disclosed where required by law, necessary for lawful claims or directed by you. This notice does not assert an active relationship with media suppliers or advertising measurement partners.

5. Cookies and electronic communications

The service uses a necessary session cookie for authentication and browser storage to remember cookie preferences. Optional technologies must comply with applicable law and guidance from Hong Kong's Privacy Commissioner for Personal Data and must not be enabled without the required choice. Use Cookie settings in the footer to review optional preferences, manage cookies through your browser or contact privacy@balosavom.com. Blocking necessary cookies may prevent sign-in.

If we propose to use personal data for direct marketing, we will first provide the required information about the data, marketing subjects and intended use and obtain consent as required by the PDPO. Providing personal data to another party for direct marketing requires the applicable disclosures and written consent. You may refuse or request that direct marketing cease without charge through privacy@balosavom.com.

6. Security and retention

Measures designed to protect personal data include password hashing and account access controls. No storage or transmission method is absolutely secure. Information should be retained only as needed to operate the service, handle requests, resolve disputes or meet legal obligations, then deleted or de-identified when no longer required. You may request account closure or deletion.

7. Your rights and complaints

Under the PDPO, you may make a data access request to learn whether we hold your personal data and obtain a copy, and request correction of inaccurate personal data, subject to applicable conditions and exemptions. Send requests to privacy@balosavom.com or the company address below. We may need proportionate identity verification and will respond as required by applicable law. You may also request account closure or deletion, subject to lawful retention needs, and stop direct marketing without charge. You may raise privacy concerns with us or complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD).

Where other data protection laws apply to particular processing, including the EU GDPR or US state privacy laws such as CCPA/CPRA, we handle requests in accordance with those laws. This conditional statement does not claim that every law applies to every user or replace any required choices or notices.

8. International processing

This notice does not state that cross-border processing is currently taking place. Before arranging processing outside Hong Kong, we will assess the recipient and proposed safeguards and use appropriate contractual protections and due diligence to protect personal data in accordance with applicable PDPO requirements and PCPD guidance. Other applicable transfer requirements must also be met. Contact us for information relevant to your data.

9. Children and policy updates

The workspace is intended for business use and is not directed to children. We may update this notice to reflect the service and legal requirements with appropriate notice of material changes.

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